Welcome to Creative Minds - The Games Hub

FAQ

Can you deliver & collect the games?

Yes, we can deliver and collect all over the UAE.

There is a delivery charge for drop-off and pick up in normal working hours and surcharges for beyond the working hours.
You are welcome to pickup and drop-off from our Office location at an arranged time at no charge

What is your service area?

Our games can be delivered within the Dubai, Sharjah & Ajman area. Please contact us if you are not sure which delivery zone you are in.

Where is the pick-up location?

We are located in Ras Al Khor – Ras Al Khor Industrial Area 2 – Dubai

If you elect to pick up at cart, once we’ve received your booking request, we will send you through all the details you’ll need.

Is there a cancellation fee?

Bookings may be cancelled up to 7 working days before collection and a full refund issued minus a AED50 administration fee.

For any bookings cancelled after this date a charge of 50% of the original hire will apply

We are offering free rescheduling (subject to availability).

See our T & C’s for full details.

Can I customize the hire period?

Absolutely! Just choose your hire dates and the hire period for all the games will change to match

Do you have hire packages?

Sure do! We have 5 great value packages available. The Event Package, 5 most popular, Kids Party package, Table top Party and a bumper educational package with 10 games

How do I pay?

Payment is by Cash or bank transfer. Payments are due upon booking.

Do you require a bond?

Yes, all hires are charged AED 100 bond, refundable upon return of the games in good, clean condition

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